Starting the Grave Claiming Process on Nettgrav.no

Introduction: Claiming a grave on nettgrav.no allows you to manage the online grave of a loved one. If you’re the guardian or have a specific connection to the deceased, here's how you can initiate the grave claiming process.

Steps to Claim a Grave:

1. Locate the Deceased’s Page:

   • Navigate to the gravepage of the individual whose grave you wish to claim by using name in the search.

2. Initiate the Claim:

   • Click the ‘Ta eierskap her’ (Take ownership here) button, located near the top of the deceased’s page.

3. Fill in the Pop-Up Form:

   • A pop-up will appear with several fields to fill out.

   • Set Relationship: Choose your relationship to the deceased from the dropdown menu labeled ‘Velg din relasjon til gravlagte’ (Select your relation to the deceased).

   • Select the Deceased’s Relation to You: In the next dropdown, ‘Velg gravlagtes relasjon til deg’ (Select the deceased’s relation to you), confirm the relationship from the perspective of the deceased.

4. Provide Necessary Documents:

   • Upload any required documents that prove your relationship and right to claim the grave. This may include a death certificate (Dødsattest), birth certificate (Fødselsattest), or other legal documents such as a ‘Brev Fra Advokatfullmektig’ (Letter from a solicitor) or an ‘Avdødes Sertifikat’ (Deceased's Certificate).

   • You may also need to provide a proof of purchase for the burial plot, if applicable, indicated as ‘Faktura For Stell/Feste Av Grav’ (Invoice for the care/maintenance of the grave).

5. Submit Your Claim:

   • Once all the necessary information is filled out and documents are attached, click ‘Send’ to submit your claim for review.

After Submitting Your Claim:

• Your request will be reviewed promptly. All inquiries are answered in the order they are received, ensuring a fair and timely process for each claimant.

• If additional information or documentation is needed, nettgrav.no’s support team will reach out to you.

FAQs:

• Q: How long does the claim review process take?

• A: The review time can vary depending on the current volume of claims. We aim to process claims as quickly as possible.

• Q: What happens after my claim is approved?

• A: Once approved, you will be given management rights over the grave page, which allows you to update information, add content, and decide who you want to allow in to the grave.

Conclusion: Claiming a grave is a significant step in gaining control over your loved ones grave online. At nettgrav.no, we understand the importance of this responsibility and are here to assist you throughout the process. If you have any questions or need further guidance, our customer support team is readily available to help.